General Policy:

At Elite IPTV, we strive to ensure your complete satisfaction with your purchase. If you have any technical or sales queries, please don’t hesitate to contact us. However, if you feel that the service you purchased is not the best fit for your requirements and you have attempted to resolve issues with our support staff, we are committed to making things right. Please note that due to our 24-hour free trial period, we do not offer refunds on subscriptions that have not gone through this trial.

Refund Conditions:

If you purchased a subscription directly without utilizing the free trial, please be aware that refunds are only approved under specific conditions:

Service Issues: We will provide a refund if there is a verified issue from our side or with our servers.

Proof of Issue: Refunds are contingent upon providing proof of the issue. If you can demonstrate that our service is not working as promised, we will process a refund.

Partial Refunds:

In cases where a refund is approved, it will be a partial refund. We will deduct the cost of the number of days the service was used, calculated at $4.30 USD per day.

Responsibility Clause:

Please note that we do not assume responsibility for the misuse of our product. It is important to follow the setup and usage guidelines provided to ensure optimal performance.

Contact Us:

If you need assistance or have any questions regarding our refund policy, please contact us at +14163579870 or through WhatsApp at +14163579870.

We value your business and aim to provide the best IPTV service experience. Thank you for choosing Elite IPTV.