Elite IPTV / Privacy Policy
This privacy policy outlines the information we collect from you when you use our website or any of our services. As a data controller, we are required by law to provide you with information about us, why and how we use your data, and the rights you have over your data.
Who Are We?
We are Elite IPTV, providing top-tier IPTV services targeting Canada, the USA, and the UK.
Why Do We Collect Information?
Elite IPTV collects and uses personal information to offer its range of products and services. Your personal data will most commonly be used in the following circumstances:
To answer your inquiries.
To provide you with additional information about our products and services.
To perform the contract we enter into with you and to process payments.
To comply with legal or regulatory obligations.
For our legitimate interests (or those of a third party) where your interests and fundamental rights do not override those interests.
With your consent, to advertise our products and services to you.
What Information Do We Collect?
We collect various types of information, including:
Contact information (name, address, telephone number, email addresses).
Payment information.
IP addresses.
Account information.
Typical website statistical data (e.g., pages viewed, documents downloaded).
Cookies (see the “When You Use Our Website” section).
Any other information you choose to provide us.
Sharing of Information
In the course of our business, we may need to disclose your information to:
Group companies.
Credit agencies.
Third-party service providers.
Couriers for shipping information.
Our employees, agents, consultants, and contractors.
Professional advisors.
Any relevant regulatory, governmental, or law enforcement authority as required by law.
When You Use Our Website
When you use our website to browse our products and services, a number of cookies are used to allow the website to function, collect useful information about visitors, and enhance your user experience.
We use session cookies, which will be deleted from your computer when you close your browser. We also use Google Analytics to analyze website usage. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. This information is used to create reports about website usage. Google’s privacy policy is available at: Google Privacy Policy.
Most browsers allow you to refuse to accept cookies. However, refusing cookies may negatively impact the usability of many websites.
When You Submit an Inquiry Via Our Website
When you submit an inquiry via our website, we ask for your name, company name, country, contact telephone number, email address, job title, business type, and the product lines you’re interested in. We use this information to respond to your query and provide requested information about our products and services. We may also follow up on your interest to ensure satisfaction. This is done based on our legitimate interest in providing accurate information before a sale.
Your inquiry is stored and processed within our CRM database and shared with relevant sales agents. This data may also be added to our email marketing tool to keep you informed post-sale.
Data Retention
We only keep the data as long as required to support the reason we collected it or to comply with legal, accounting, or reporting requirements.
Your Rights as a Data Subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased. You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
In some circumstances, you can ask us not to make decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data, please use the contact information provided above in the “Who Are We” section of this policy.
